The future of online learning: learner-centric. Tech-forward
That’s why learners should expect high-quality, informative, and personal interactions each step of the way, spanning from the initial spark of interest through completion. And thanks to massive advancements in technology, innovative colleges and universities can better connect with learners to bring them the individualised, optimised experiences they deserve.
It might seem counterintuitive to suggest that technology can make learning feel more personal, but when combined with the right elements of human touch, it’s a game changer.
Still, it’s not that simple. It’s no small undertaking to do the research, create the processes, build the infrastructure, connect the data points, manage the employee changes, develop immersive learning materials, and continue the innovation and iteration needed to keep everything evolving at today’s pace.
That’s why I believe the future of partnerships between online service providers and academic institutions is one that centres learner experience, time to market, and scale.
Laying the groundwork for a digital education revolution
Through my experience at Boundless Learning™, I know the significant time and investment it takes to become a digital-first organisation. But by building that foundation, we have helped create more opportunity for our current and future partners, who may not otherwise have the resources or access to take advantage of revolutionary solutions.
To truly transform education, we must focus on what people need to learn and give equal merit to how they experience learning. This is why the capabilities and technological infrastructure we have built are designed not only to empower, but also to respond – to personalise, grow, and adapt.
To truly transform education, we must focus on what people need to learn and give equal merit to how they experience learning
To those ends, it’s crucial to find and follow data that validates learners are getting the right responses. Having strong training, quality assurance, and feedback protocols has been critical in ensuring satisfaction – and it’s responsible in part for Boundless Learning achieving a 95% average retention rate for our partners’ online programs.
Reimagining the online learning experience
So how can academic institutions bring the promise of a superior and seamless learner experience to life for themselves? It isn’t an easy answer, and a lack of human and technological resources can present significant hurdles for some universities hoping to bring their programs online. There is no one-size-fits-all approach, and while some will have the means and ability to do it on their own, others will seek partnerships with companies like Boundless Learning.
What is clear is that this is a moment for reinvention. At its core, the pursuit of education is a courageous act of transformation – stepping into the unknown, daring to go for the dream, and putting in the work. We honour this journey by providing experiences that make a difference, and at Boundless Learning, we are excited to design the future of learning with you.
About the author: Joshua Richards serves as CEO of Boundless Learning™. He brings with him more than two decades of industry experience, including a history of impressive leadership roles in the technology and education solutions space.
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